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General Contractors Sweat the Details
Who They Are, What They Do, How They Charge 
By Jim Cooper
Over the years I've been approached by people who, with a knowing wink, say, "Don't try to tell us general contractors are worth what they charge. We know better. We're not paying that kind of money to someone to drink coffee and make a few phone calls."

I generally just wink back and say, "You've sure got that figured out. I can see nobody's going to put one over on you." Who am I to shatter someone's comfortable illusion? In all likelihood, if those folks ever get to the construction stage of their home, reality will adjust their attitude.

Most people know that a general contractor's markup accounts for 15 to 20 percent of a house's total cost. But what does the GC provide for that hefty chunk of cash? The work of a GC falls into four major areas: budget, schedule, quality control and administration. A fifth area, risk, is also factored in.

Suppose you purchase a log home kit and ask me to serve as general contractor. You give me a set of blueprints from the log home manufacturer and ask me to prepare a firm contract price to build your dream home. A considerable amount of work must take place.

First, I will discuss with you the exact details you wish included. The blueprints tell me what your finished house will look like, but you must specify what kind of heating and cooling system, trimwork, kitchen cabinets, appliances and floor coverings you want. I'll need to know if the woodwork inside the house (including the logs) will be stained and varnished or if some of the wood will be painted. Will there be tongue and groove on walls or ceilings? Will the stairs be handcrafted or manufactured? Will some of the basement be finished or will the house be on a slab or crawlspace?

We will probably spend two to eight hours hashing out such details. Part of e,his time will be used discussing options
and how they affect costs.

One of the things I will ask is your budget or price range. Every single item that goes into a house has a cost associated with it, and most of these items have options. If you want a 2,000?square?foot log home with solid brass plumbing and lighting fixtures and hardwood floors throughout (except for the baths, which you want done in Italian marble), all for under $150,000, we have a problem. I you give me a budget figure without specifying details like lighting and plumbing ?that amount will guide me in choosing options for you to consider.

When you give me your blueprints, I'll ask for a detailed list of the materials included with your kit. Your assurance that "everything you need will be there" is, I'm afraid, insufficient to make me obligate myself financially to deliver you a completed house. If your manufacturer has not provided a complete list, specifying individual items right down to nails, 2?by?4s, hardware, etc., as well as their grade and quantity, I'll have to contact them for that information. The little sheet in the log home sales packet that says something like "everything you need for walls, roof and floors" is also too vague to serve as a basis for a contract.

With blueprints, a complete material list and a list of all the items that are not included in the kit, I can prepare a firm cost for your project. This will be the basis of our contract and the budget. I start with a computer form that I developed and have refined from experience. It contains 57 line items, some comprising up to 30 separate costs. For example, your foundation consists of excavating, footings, walls, wall waterproofing, drain tile, concrete slab and backfilling. While one person or company may perform all of these, most likely several subcontractors or suppliers will be involved.

I will fill out the form using estimates based on my experience building other homes. If my initial estimate is outside of the budget range we discussed, I'll contact you immediately to discuss ways to reduce costs. If it falls within your expected price range, I'll proceed to the next step: determining the contract price.

I'll use your blueprints, material list and finish details to prepare bids for subcontractors. But before I send out bids, I'll proofread your material list and blueprints, checking things like window sizes, door sizes and swings, rafter and framing lumber lengths and quantities. This may seem unnecessary because your log manufacturer is responsible for all or part of these. However, if the log company sends the wrong item, even though it agrees to ship the right material, I'll have to rearrange the entire construction schedule, spending time I hadn't budgeted, and you will be paying construction interest during the delay.

After proofing your kit materials and blueprints, I'll perform a set of "take?offs" to determine the quantities and cost of materials not included in your kit. For example, if your kit does not include the main level subfloor, I'll use your blueprints to determine quantities and sizes for sill plates and insulation, girder lumber, floor joists, plywood decking, lumber for blocking and bracing, subfloor adhesives and nails. Other take?offs give me quantities and specifications for partition framing, drywall, insulation, shingles, T&G for interior surfaces, hardwood flooring, ceramic flooring and carpeting, stair and railing materials, trim and decorative molding, cabinetry, hardware, lighting fixtures and plumbing fixtures. The material lists) developed from my take?offs will go to several suppliers for accurate price quotes.

Next I will prepare bid specifications for all subcontract work. This can include footings and foundation, log setting and framing carpentry, heating and cooling, plumbing, electric, finish carpentry, painting and varnishing, roofing, fireplace installation, and landscaping. I've devised a standard set of bid specification forms for each area to assure that competing subcontractors bid on the same work. It also keeps me from overlooking details. Completed bid specifications and a set of blueprints go to each subcontractor on my bid list.

I prepare the bid list based on subs that I have used previously and the recommendations of home owners and other subs and builders. Before I send a bid to an unfamiliar sub, I'll call about they project and to get references.
Some items in your finished home will be difficult to price exactly: appliances, lighting and plumbing fixtures, floor coverings and cabinetry. Here, the choices (and cost ranges) are overwhelming. Unless you specify manufacturer, make, model, color and style, I'll price these things as "allowances," amounts included in the building contract that covers the cost of an item but still allows you to select the color, style, model or manufacturer. If the amount runs over the allowance, I'll charge you the difference.

As subs and suppliers return their bids, I'll replace rough estimates with firm price quotes. When all the bids are in, I will prepare a construction contract, stating a firm price to build your log home. In the contract, I will include allowance amounts and the specifications used as the basis for your contract price. Clearly stating what materials and methods form the basis for the contract price protects both you and me. You have an opportunity to review and question construction methods and materials before work begins. I am protected in case you want to make changes that require additions work or materials.

When your contract is complete, w will go over it paragraph by paragraph. I everything is in order, we will sign, shale hands all around and move on to th next step. Somewhere between one wee and two years may have elapsed since w first talked, and I will have logged 40 t 80 hours in preparing your contract.

Immediately after signing our contract, I will apply for your building permit and any other permits required where you are building and arrange the construction schedule. I'll notify all subs and prepare purchase orders for materials. I'll remind them that I must have verification of insurance before I let them begin work. I'1 also file a Builder's Risk insurance polic on your project to protect materials from weather and vandals. My goal, once construction begins, is to complete you house as rapidly as possible. "Rapid" to builder is not always "rapid" to a homeowner, but I want to make sure that one your house is up, it stays that way.

Throughout the construction process, I will be continually re?adjusting the schedule. Materials will occasionally arrive late, or the wrong items may be sent. Weather will force delays, and subs may be late getting started. I will spend one or two hours a day throughout the construction period, talking with subs usually before 7 a.m. or after 7 p.m. I'll talk with you several times a week and meet you at the site on some weekends.

During the day, I will visit your job site and monitor progress. If anything looks wrong, I'll ask the sub to correct it or call you to choose among several alternatives. I'll compare measurements with the blueprints and check framing for squareness, level or plumb. I'll accompany building inspectors on any visits to be sure work meets code requirements.

Throughout the project, I'll be receiving and paying invoices from subs and suppliers. Before I issue checks, I'll have written verification from their insurance companies that they are insured. I'll review all invoices item by item to be sure that nothing was billed twice or at a rate other than that quoted. When a sub's work is complete, I'll get a written waiver of lien from them, indicating that they have been paid in full. When your log home is complete, I will issue a similar waiver as assurance that you will not be receiving any surprise bills from subs.

My work does not end upon completion of your house. The law requires that I warrant materials and workmanship for one year. If there are problems during that time, I'll have the subs who worked on your house correct the defect.

Finally, there is the element of risk. Because I provided a firm contract price for your house, I am responsible for seeing that the house specified in the contract is built for the price stated. If I've forgotten something in my estimate, it's my problem and the money will come out of my pocket. The rate at which unforeseen expenses can multiply makes general contracting a very risky business. It also results in some gruesome stories when inexperienced home owners don't educate themselves sufficiently before tackling their own home building project.

As you can see, being a general contractor is mostly attending to details and knowing what details need attending to. That's what your GC is or should be doing for the money you are paying. 
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